{"id":1692,"date":"2025-12-22T12:07:14","date_gmt":"2025-12-22T12:07:14","guid":{"rendered":"https:\/\/miomatcha-ae.com\/?page_id=1692"},"modified":"2025-12-22T12:10:39","modified_gmt":"2025-12-22T12:10:39","slug":"terms-conditions","status":"publish","type":"page","link":"https:\/\/miomatcha-ae.shop\/ar\/terms-conditions\/","title":{"rendered":"Terms & conditions"},"content":{"rendered":"
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Terms & Conditions \u2013 Mio Matcha<\/h2>

1. Products & Availability<\/h3>

All Mio Matcha products are 100% authentic and imported directly from Japan.
Product availability may vary. Mio Matcha reserves the right to modify, replace, or discontinue any product at any time without prior notice.<\/p>

2. Pricing & Payments<\/h3>

All prices are listed in AED (United Arab Emirates Dirhams).
Payments are processed securely using the payment methods available on our website.
Mio Matcha reserves the right to change prices, shipping fees, or promotional offers at any time without prior notice.<\/p>

3. Shipping Policy<\/h3>

Orders are processed within 1\u20132 business days<\/strong>.
Delivery times depend on the customer\u2019s location within the UAE.<\/p>

Western Region Deliveries:<\/strong>
Deliveries to western areas are scheduled for Sundays, Tuesdays, and Thursdays only<\/strong>.<\/p>

While Mio Matcha works with reliable courier partners, delays caused by third-party couriers are beyond our control. We will, however, assist with tracking and resolving delivery issues whenever possible.<\/p>

4. Cancellation & Return Policy<\/h3>

Order Cancellation<\/h4>

\u2022 Orders may be cancelled within 24 hours<\/strong> of placement.
\u2022 Cancellation requests made after 24 hours will not be accepted, as the order may already be processed or shipped.<\/p>

Returns<\/h4>

\u2022 Return requests must be made within 4 days<\/strong> of receiving the order.
\u2022 Products must be unopened, unused, and in their original sealed packaging<\/strong>.
\u2022 Once approved, delivery and return shipping fees will be deducted from the refund amount.
\u2022 Refunds will be issued using the original payment method.<\/p>

5. Damaged or Incorrect Items<\/h3>

If you receive a damaged or incorrect item, please contact us within 48 hours<\/strong> of delivery.
Upon verification, Mio Matcha will arrange a replacement or issue a refund as applicable.<\/p>

6. Privacy Policy Summary<\/h3>

Mio Matcha values your privacy.
Your personal information is used solely for order processing, customer support, and service improvement.
We do not sell, rent, or share personal data with third parties.<\/p>

7. Updates to Terms & Conditions<\/h3>

Mio Matcha reserves the right to amend these Terms & Conditions at any time.
Any updates will be posted on this page, and continued use of the website constitutes acceptance of the revised terms.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

Terms & Conditions \u2013 Mio Matcha 1. Products & Availability All Mio Matcha products are 100% authentic and imported directly<\/p>","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1692","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/miomatcha-ae.shop\/ar\/wp-json\/wp\/v2\/pages\/1692","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/miomatcha-ae.shop\/ar\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/miomatcha-ae.shop\/ar\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/miomatcha-ae.shop\/ar\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/miomatcha-ae.shop\/ar\/wp-json\/wp\/v2\/comments?post=1692"}],"version-history":[{"count":5,"href":"https:\/\/miomatcha-ae.shop\/ar\/wp-json\/wp\/v2\/pages\/1692\/revisions"}],"predecessor-version":[{"id":1698,"href":"https:\/\/miomatcha-ae.shop\/ar\/wp-json\/wp\/v2\/pages\/1692\/revisions\/1698"}],"wp:attachment":[{"href":"https:\/\/miomatcha-ae.shop\/ar\/wp-json\/wp\/v2\/media?parent=1692"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}